Terms of service

Welcome to our online store. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. Use of Our Website

  • You agree to use this site only for lawful purposes and in accordance with these Terms.
  • You must not misuse the site, attempt to hack it, or interfere with its functionality.

2. Products & Availability

  • All products listed are subject to availability. We may limit quantities or discontinue items at any time.
  • Prices are displayed in CAD (Canadian Dollars) unless otherwise stated and are subject to change without notice.

3. Orders & Payments

  • By placing an order, you agree to provide accurate billing and shipping information.
  • We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud or supply issues).
  • Payments must be made using the payment methods available at checkout.

4. Shipping & Delivery

  • Shipping times are estimates only and may vary depending on your location and courier delays.
  • We are not responsible for shipping delays, lost packages, or customs issues outside of our control.

5. Returns & Refunds

  • Our Refund & Return Policy outlines the conditions for returns, exchanges, and refunds. Please review it before making a purchase.

6. Food Products & Allergens

  • Customers are responsible for reviewing ingredient labels and allergen information before consumption.
  • We are not liable for any allergic reactions or health issues caused by our products.

7. Limitation of Liability

  • To the maximum extent permitted by law, we are not responsible for damages, losses, or claims resulting from the use or misuse of our products or website.
  • Our total liability for any claim shall not exceed the amount you paid for the product in question.

8. Governing Law

These Terms are governed by the laws of Ontario, Canada, and any disputes will be resolved under Canadian jurisdiction.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately upon being posted on our website.

📧 If you have questions about these Terms, contact us at info@pillarstones.com.